Shipping Policy

At Scarf Chic, we aim to provide a smooth and reliable shopping experience. We offer free standard shipping on all orders, with no minimum purchase required.

1. Shipping Destinations

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

2. Shipping Costs

We offer free standard shipping on all orders. There are no additional standard shipping charges, and no minimum order value is required.

3. Order Processing Time

Orders are typically processed within 1–3 business days (Monday through Friday, excluding U.S. public holidays).

Order Cut-Off Time: 5:00 PM Mountain Time (MT), Monday through Friday.

Orders placed before 5:00 PM Mountain Time on a business day will be processed according to our standard processing schedule. Orders placed after 5:00 PM Mountain Time, on weekends, or on public holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

4. Estimated Delivery Time

After processing, standard shipping generally takes 5–8 business days.

• Order Processing: 1–3 business days

• Order Cut-Off Time: 5:00 PM Mountain Time

• Shipping Transit: 5–8 business days

• Estimated Total Delivery Time: 6–11 business days

Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

5. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email with tracking details when available. You can use the tracking information to monitor your shipment's progress.

Please allow some time for tracking information to become available after your order has been shipped.

6. Shipping Delays

Although we work to process and ship orders within the estimated timeframes, occasional delays may occur due to severe weather, carrier disruptions, public holidays, or other unexpected circumstances.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please review your shipping address carefully before placing your order.

If you notice an error in your shipping information, contact us as soon as possible at support@scarfchic.com. We will do our best to assist you before your order is shipped, but changes cannot be guaranteed once processing is complete.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please check around your delivery location and with household members or neighbors.

If you are still unable to locate your package, contact us at support@scarfchic.com, and we will assist you in looking into the issue.

9. Contact Information

If you have any questions about our shipping policy or need assistance with an order, please contact us.

Store Name: Scarf Chic
Business Name: Satinstones LLC
Email: support@scarfchic.com
Phone: +1 (505) 528-8145

Business Address:
1209 Mountain Road Pl NE, Suite R
Albuquerque, New Mexico 87110
United States

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Mountain Time)
Saturday – Sunday: Closed

We appreciate your trust in Scarf Chic and thank you for shopping with us!